Dealing With Claims Adjuster After an Accident
websitebuilder • Jun 18, 2020

If you are involved in a construction accident, you may get a call from a compensation claims adjuster. What should you do when this happens? Whenever you interact with the adjuster, keep the following tips in mind. They will help safeguard your rights and help you avoid mistakes that might ruin your settlement lawsuit.

Record Every Detail


Keep a detailed record of what you discuss with the adjuster or insurance company representative. Your records should also include the representative's name, physical addresses, employee ID number, contacts, among other essential details. Also, record any requests made by the claim adjuster.

Don't Give Info About Your Injury, Treatment, or Loss


The insurer may request you to share details about your injury and any damages you may have incurred. Although this may seem harmless, don't do it. Some of the questions that the adjuster may throw at you to get details of your injuries may include:

  • What is the severity of your damages?
  • What type of injuries did you sustain in the accident?
  • How long do you think it will take you to heal or recover from your injuries?

What seems like a minor injury right now may become a serious injury a week, months, or even years later. You are under no legal obligation to share intimate details about your injuries. Don't be afraid to decline to respond to questions that require you to share too much info about your injuries.

Involve a Lawyer


Hire an attorney who specializes in workers' compensation law and construction accident claims. A lawyer can help you collect evidence and negotiate a good compensation deal. The attorney will also provide the emotional support you need as you seek to protect your rights.

Give Limited Personal Information


The adjuster may ask you to allow them to accesses your treatment and other medical records. Don't do it. Your medical could contain information that could be used to deny, delay, or even devalue your claim.


For example, the insurer may blame your injuries on a previous injury or pre-existing health condition. Only share the most basic personal info (your name, contact information, and address).

Don't Speculate About What Happened


Only give facts about what happened before and after the incident. Don't speculate, overstate, or give your opinion about the accident. Speculative and exaggerated statements may be used as evidence to convince the judge or court representative to devalue or dismiss your claim.

Don't Give a Written Statement


The insurer representative may ask you to allow them to document your conversations. The actual details about the construction accident can be blurry, especially if you suffered a head injury. This means that the documented statement may contradict what you said when you reported the incident to your supervisor.


Even the slightest contradiction can be used to dismiss your complaint so don't give or sign any written or recorded statements.

Don't Admit Fault


Never admit you were to blame for even a tiny bit for the incident that led to injuries. Doing so can seriously damage your case. Also, never say you were not hurt.


If you're in pain, don't mention it when you speak to the adjuster. Just say you have consulted a physician and that you are waiting for their feedback.


The tips above can help you protect your interests and avoid mistakes when you speak to an adjuster. Be sure to keep them in mind. If you sustained injuries in a construction site accident that you believe was caused by someone else's negligence, we could help you bring the party at fault to justice and secure compensation. Contact Owen Law Firm right away for legal help.

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